Bottom Left Hand Drawer Issues

Back in the saddle.  I have a lot to write about, but not so much time.  The insights developed over vacation will be spread out over the next week or so.

Just a quick one to get started.  In general, I think insurance companies with more than $100 million in assets should have their own investment departments, and not outsource the management of assets.  (Note: to any insurance CEOs reading this — would you like a chief investment officer with experience in all major fixed income classes, equity, and derivatives, and a knowledge of the actuarial side of investing as well?  E-mail me, and we can talk.)

I only know one insurance asset outsourcing larger than this, but Safeco has outsourced their asset management to Blackrock.  I think that it is a mistake.  Why?

  1. Insurance companies excel at creating tailored liabilities, taking individual risks away, and pooling them.  The same should be done with assets.  Anyone can hire Blackrock (a very good firm), but an intelligent management will take the time and effort to develop in-house expertise, which is usually cheaper than most third party solutions.  It gives up what should be a profit center for the enterprise as a whole.
  2. Third-party arrangements miss what I call “The Bottom Left Hand Drawer” issues.  I worked in insurance for 17 years, and I grew to love the competent but uncelebrated people in the company that did excellent work, but management thought were expendable.  Third-party relationships lack the freedom for customization that in-house management allows for.  Often because accounting systems don’t get it quite right, human intervention is needed.  Someone makes an adjustment off of a schedule that they keep in their bottom left hand drawer once a year, and that keeps the system running right.  In a third party solution, those issues can get lost; I have personally seen it fail.
  3. Penny wise, pound foolish.  The explicit expense savings are easy to see, but the implicit losses from not having someone managing the investments that is totally on your side is hard to measure.  Though I can’t prove it, the soft costs are large.

If I served an insurance company again as an asset manager, I would want to serve that company only, and not run a third-party asset management shop.  The work of an insurance company is important enough that it deserves the undivided attention of professionals on staff.